Privacy Policy

Who we are

This website belongs to P&H Cleaning Pro LLC, a cleaning company in Austin, Texas. You can reach us at 737-412-1335 or at [email protected].

What information we collect, and where

We only collect information you choose to send us. The one place on this site that collects it is the quote request form, which appears on the home page and on each service page (house cleaning plans, deep cleaning, move-out and move-in cleaning, and office and commercial cleaning).

The form asks for:

• Your name and phone number (required)
• Your email address (optional)
• The type of cleaning you want, and how often, if you ask about house cleaning plans
• The approximate size of your home or office, and your city or ZIP code
• A preferred date and any comments (optional)
• Photos of the space (optional, up to 5 photos and 10 MB in total)
• The page of this site where you filled out the form

Why we use it

We use this information to answer your quote request. We don't send promotions or marketing messages. We only reply to your inquiry.

Who else handles it

To send you a quote, your form submission passes through other companies:

• FormSubmit (formsubmit.co), an outside form service. It receives what you send through the form and forwards it to our email. According to its published information, FormSubmit keeps submissions for a limited time (30 days) and does not keep attached files. We could not read its full privacy policy, so please check formsubmit.co for its current terms.
• Our email provider, which receives and stores the messages FormSubmit forwards to us.
• Cloudflare, which hosts this website. Like any host, it sees technical records of each visit, such as your IP address and the page you request.
• OpenStreetMap, which provides the map pictures on our service-area map. When the map loads, your browser asks OpenStreetMap's servers for those pictures, so OpenStreetMap receives your IP address. See openstreetmap.org for its policy.

Email and phone

If you tap the phone number, your phone's calling app opens. On a computer, the email button can open Gmail or your email app, or copy our address. What you send from there goes through that service, not through this website.

Cookies and tracking

This website doesn't set cookies of its own and doesn't use advertising or analytics tools today. We don't embed social networks. If that changes, we will update this page first.

How long we keep your information

We keep quote requests in our email for as long as we need them to answer you. We haven't set a fixed period: it depends on what the business decides. If you want us to delete your request, ask us (see below) and we will.

Your choices

You can ask us what information we have from you, ask us to correct it, or ask us to delete it. Call 737-412-1335 or write to [email protected]. We'll answer by the same means.

Children

This website is for adults who want a cleaning service. It isn't meant for children, and we don't knowingly collect information from them.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date.